Privacy Policy

Last updated: 13.10.2025

1. Introduction

Welcome to Digital Hotpot ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://digitalhotpot.marketing (the “Website”), contact us, or use our services.

By using our Website, you agree to this Privacy Policy.

2. Who We Are

Digital Hotpot is a social media and digital marketing agency that helps brands grow through creative campaigns and strategic communication.

If you have any questions about how we handle your data, you can contact us at:
📧 hello@digitalhotpot.marketing

3. Information We Collect

We collect information in the following ways:

a) Information You Provide to Us

When you fill out a contact form, subscribe to our newsletter, or communicate with us, we may collect:

  • Name and surname

  • Email address

  • Company name

  • Phone number (optional)

  • Any other information you choose to share

b) Information Collected Automatically

When you visit our Website, we automatically collect:

  • IP address and browser type

  • Device information (desktop, tablet, mobile)

  • Pages visited, time spent, and navigation paths

  • Referring site or campaign source

We use tools such as Google Analytics, Meta Pixel, and other analytics platforms to understand how users interact with our Website and campaigns.

c) Cookies

We use cookies and similar technologies to ensure the Website functions properly and to improve your experience.
See our Cookie Policy for more details.

4. How We Use Your Information

We use your personal information to:

  • Respond to your messages and inquiries

  • Provide and manage our marketing services

  • Send updates, newsletters, or promotional content (only if you’ve opted in)

  • Analyze and improve our Website’s performance

  • Personalize your online experience

  • Comply with legal obligations

5. Legal Basis for Processing (for EU Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent – when you voluntarily provide information or subscribe to updates

  • Contractual necessity – to deliver requested services or respond to inquiries

  • Legitimate interest – to analyze website performance and improve our services

  • Legal obligation – when we must comply with applicable laws

6. How We Share Your Information

We do not sell or rent your personal data.
However, we may share information with:

  • Service providers (e.g., website hosting, email delivery, analytics, CRM systems)

  • Marketing platforms (e.g., Google, Meta, LinkedIn) to measure campaign performance

  • Legal authorities if required by law or to protect our rights

All third parties are required to keep your information secure and use it only for the agreed purposes.

7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of processing

  • Request a copy of your data (data portability)

To exercise your rights, contact us at hello@digitalhotpot.marketing

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
However, no online service can guarantee 100% security, so please use the Internet responsibly.

10. International Transfers

Our services may involve transferring your data to partners or servers located outside your country, including outside the EEA. In such cases, we ensure adequate safeguards (e.g., standard contractual clauses) are in place to protect your information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last updated” date. We encourage you to review it regularly.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 hello@digitalhotpot.marketing

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